Work in Progress

Background: Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum. Tempus pharetra gravida gravida cursus blandit amet. Id congue sed ipsum non.

Business & customer

Challenges


Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum. Tempus pharetra gravida gravida cursus blandit amet. Id congue sed ipsum non.

Business Needs

👉🏼 Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit.

Customer Needs

👉🏼 Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit.

What I accomplished

🔥 Lorem Ipsum

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit.

🔥 Lorem Ipsum

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit.

🔥 Lorem Ipsum

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit.

🔥 Lorem Ipsum

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit.

My Process

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum. Tempus pharetra gravida gravida cursus blandit amet. Id congue sed ipsum non..

My Role

UX Research
UX Copy
UI & Figma Design System
Work with legal requirements

Team Digital

PO
2 Data Analyst
Content Manager
2 Design Consultants

empathise

Customer Interviews & Field Studies

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum. Tempus pharetra gravida gravida cursus blandit amet. Id congue sed ipsum non..

Stakeholder Interviews

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum. Tempus pharetra gravida gravida cursus blandit amet.

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

Management

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

Legal Department

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

Product Owner

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

Customer Service

CONTENT EVALUATION

My Starting Point

The system lacked guidance on what was expected from users and the purpose behind the onboarding. This left users uncertain about the process and why specific information was required. This gap in clarity added to user frustration and hindered engagement.

Define

Main & Secondary Personas

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum. Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

👉🏼 Victor

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit.

LEARNING & INSPIRATION

Competitive Analysis

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum. Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

IDEATION

Crazy Eights & Idea Generation

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

Lorem

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

Lorem

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

Lorem

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

Brainstorming: User Flows

LO-FI SKETCHES

Testing testing

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

Final words

Conclusion

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

More Innovative Ideas

Lorem

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

Lorem

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

Lorem

Lorem ipsum dolor sit amet consectetur. Urna sit arcu risus ullamcorper id dis sit. Tempor neque sed lectus nulla interdum.

Related Posts

Scroll to Top