Hi, I’m Pamela

I have a Holistic Problem-Solving Approach

I bridge user needs with business goals by crafting intuitive, data-driven designs that drive both engagement and measurable results.

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My case studies

Things I Work With

Business & Service Design

I focus on aligning company strategies with effective solutions that optimize both customer experience and business performance. My role involves understanding user needs, defining business goals, and using design principles to create seamless, intuitive products and services.

Strategic Design

I work with strategic design by aligning design processes with business goals and user needs. This involves understanding market trends, customer behavior, and company objectives to develop solutions that create value.

Customer Experience

I work with customer experience by focusing on understanding and improving every interaction a customer has with a product or service. This involves mapping out the entire customer journey, from the first point of contact to post-purchase follow-up, ensuring it is seamless and delivers value at each stage.